Guide 4 Life Harrogate

Having Problems at Home?

Having Problems at Home?

Thinking of Leaving?

Try and talk to an adult you trust, like a parent of a friend, youth worker, school nurse, teacher.

Children's Services

Leaving home can be dangerous and risky. Children's Services (social services) would have to help you if you are under 16. They would listen to you and help to sort things out.

Tel: 0845 034 9410 (Textphone for hard of hearing: 0845 603 6391) 

You could try contacting one of the helplines below. All calls are free and they won't talk to your parents.


Get Connected

Tel: 0808 808 4994 (Open all week from 1.00pm to 11.00pm)

Runaway Helpline

Support and advice for anyone who has left home or is thinking of leaving home. They have a 'pass a message' service and can help you to talk to people by making a 3 way call.

Tel: 0808 800 70 70
Text: 80234


Homelessness is something that can happen to anyone. You do not have to be sleeping on the streets to be homeless. You might be: staying with friends; living in run down insecure or unsuitable accommodation; you may feel unsafe or in danger at home. Your legal status changes when you are 16. If you are 16 and over and have nowhere to stay, the local council may have a duty to house you. You don't have to be sleeping on the streets to get help. 

Harrogate Borough Council's Housing Needs  

Tel: 01423 500600


If you are concerned about how you communicate with your family, mediation may be the answer.

ARCH Family Mediation

For young people and their families where there is a risk of the young person becoming homeless because of family disputes, or where the young person has left home becuse of a breakdown in the relationship. Mediation can help restore relationships so that the young person can rerturn home, or improve links with family so that they can be involved in supporting the young person to live independently.

Anyone can contact ARCH to discuss whether or not it might be a good way forward.

Tel: 01423 546227

Foundation Housing

Supported housing for single young people aged 16 and above who are homeless, at risk of homelessness or experiencing severe housing problerms. An individual support plan is completed, training can be provided and help offered with things like healthy living and relationships.

Tel: 01423 554380
Open: Monday to friday from 9.00am to 4.30pm


Tel: 0808 800 4444 (from 8.00am to 8.00pm Monday to Friday and from 8.00am to 5.00pm at weekends)